上傳和管理視頻

視頻需要多長(zhǎng)時(shí)間才能顯示在詳情頁(yè)面上？

我們將處理和審查上傳的所有視頻。審查通常需要不到一天的時(shí)間，但在高峰時(shí)段可能需要長(zhǎng)達(dá)七個(gè)工作日或更長(zhǎng)時(shí)間。

注意： 如果您的視頻在 24 小時(shí)內(nèi)一直處于“在線”狀態(tài)，但尚未顯示在商品詳情頁(yè)面上，請(qǐng)檢查為您的商品展示的圖片數(shù)量。如果有超過(guò) 6 張圖片，請(qǐng)移除部分圖片以優(yōu)先顯示視頻。請(qǐng)至少等待 24 小時(shí)，以便您的視頻顯示出來(lái)。

視頻和/或元數(shù)據(jù)可以包含外部鏈接嗎？

視頻不得包含任何引導(dǎo)買家離開商品詳情頁(yè)面的網(wǎng)絡(luò)鏈接、URL 或行動(dòng)號(hào)召。有關(guān)更多信息，請(qǐng)參閱視頻內(nèi)容政策。

如何找到視頻遭到拒絕的原因？

要查看拒絕原因，請(qǐng)執(zhí)行以下操作：

1. 轉(zhuǎn)至上傳和管理視頻頁(yè)面

2. 搜索所需視頻

3. 點(diǎn)擊視頻所在行中的“管理”

4. 查看屏幕頂部的拒絕原因

如何更新遭到拒絕的視頻？

我們不支持編輯視頻文件。如果您需要更新視頻，則必須重新上傳視頻。

如何更新視頻的縮略圖？

在您上傳視頻后，系統(tǒng)會(huì)自動(dòng)為視頻生成縮略圖。如果您決定替換該縮略圖，請(qǐng)點(diǎn)擊該圖以上傳圖片。您必須使用 .jpg 或 .png 格式的高品質(zhì)圖片。

如何刪除與多個(gè) ASIN 關(guān)聯(lián)的某個(gè)視頻？

您可以刪除視頻，也可以從視頻中移除 ASIN。

要?jiǎng)h除視頻，請(qǐng)執(zhí)行以下操作：

1. 轉(zhuǎn)至上傳和管理視頻頁(yè)面

2. 搜索所需視頻

3. 點(diǎn)擊視頻所在行中的“刪除”

注意： 在您選擇此選項(xiàng)后，系統(tǒng)將從所有商品頁(yè)面完全刪除該視頻

要移除特定 ASIN，請(qǐng)執(zhí)行以下操作：

1. 轉(zhuǎn)至上傳和管理視頻頁(yè)面

2. 搜索所需視頻

3. 點(diǎn)擊視頻所在行中的“管理”

4. 刪除 ASIN 并保存

注意： 所有視頻必須至少與一個(gè) ASIN 關(guān)聯(lián)

是否可以編輯視頻？

視頻上線后，您可以更改視頻標(biāo)題和 ASIN 關(guān)聯(lián)：

1. 轉(zhuǎn)至上傳和管理視頻頁(yè)面

2. 搜索所需視頻

3. 做出任何更改

我們將重新處理您編輯的所有內(nèi)容以便進(jìn)行審查。

我們不支持編輯視頻文件。如果您需要更新視頻，則必須重新上傳視頻。

如何向多個(gè) ASIN 添加某個(gè)視頻？

上傳視頻時(shí)，請(qǐng)包含應(yīng)與視頻關(guān)聯(lián)的所有 ASIN。

如果您想在視頻上線后添加 ASIN，請(qǐng)執(zhí)行以下操作：

1. 轉(zhuǎn)至上傳和管理視頻頁(yè)面

2. 搜索所需視頻

3. 點(diǎn)擊視頻所在行中的“管理”

4. 添加 ASIN 并保存

是否可以批量上傳視頻文件？

目前不支持批量上傳視頻。

可以向圖片塊中添加多少個(gè)視頻和圖片？

要使視頻顯示在圖片塊中，圖片必須少于 6 張。您還可以上傳最多 10 個(gè)視頻進(jìn)行展示。

視頻在詳情頁(yè)面上的順序是如何確定的？

詳情頁(yè)面將始終優(yōu)先顯示最近上傳的視頻

我使用詳情頁(yè)面上的“上傳您的視頻”上傳了視頻，但想要?jiǎng)h除或編輯該視頻

這個(gè)視頻上傳選項(xiàng)是向買家提供的。如果您今后想要上傳任何視頻，請(qǐng)務(wù)必按照上傳視頻中的說(shuō)明操作。

要?jiǎng)h除通過(guò)其他入口點(diǎn)誤上傳的視頻，請(qǐng)執(zhí)行以下操作：

1. 登錄用于上傳視頻的賬戶

2. 導(dǎo)航至“我的賬戶”

3. 點(diǎn)擊“您上傳的商品視頻”

4. 依次選擇“編輯”和“停用視頻”

能否從詳情頁(yè)面刪除視頻？

我們不允許任何人刪除其他視頻，除非這些視頻直接違反了社區(qū)準(zhǔn)則或視頻內(nèi)容政策。如果您認(rèn)為視頻違反了一項(xiàng)或多項(xiàng)政策，請(qǐng)舉報(bào)該視頻。

Upload and Manage Videos

How long does it take for the videos to appear on my detail pages?

We will process and review all uploaded videos. Review typically takes less than a day, but it might take up to seven business days or more during peak periods.

Note: If your video has been in Live status for 24 hours but hasn’t shown up on the detail page for your products yet, check the number of images present for your product. If there are more than six images, remove some to prioritize your video. Please allow at least 24 hours for your video to appear.

Can my video and/or metadata contain external links?

Videos cannot include any web links, URLs, or calls to action that direct the customer away from the product detail page. For more information see the Video Content Policy.

How do I find the rejection reason for my video?

To view rejection reasons:

1. Go to the Upload & Manage Videos page

2. Search for the video

3. Click “Manage” on the video row

4. See rejection reason on the top of the screen

How do I update my video after it has been rejected?

We do not support edits to the video file. If you need to update the video, you must re-upload the video.

How can I update the thumbnail for a video?

Upon upload, a thumbnail will be auto generated for the video. If you decide to replace it, click on the thumbnail to upload an image. You must use a high quality image in either .jpg or .png format.

How do I remove a single video associated to multiple ASINs?

You can either delete the video or remove the ASINs from the video.

To delete the video:

1. Go to the Upload & Manage Videos page

2. Search for the video

3. Click “Delete” on the video row

Note: This option will completely remove the video from all product pages

To remove specific ASINs:

1. Go to the Upload & Manage Videos page

2. Search for the video

3. Click “Manage” on the video row

4. Remove ASINs and save

Note: All videos must be associated with at least one ASIN

Can I edit a video?

You can change the title and ASIN association after the video is live:

1. Go to the Upload & Manage Videos page

2. Search for the video

3. Make any changes

All edits will be reprocessed for review.

We do not support edits to the video file. If you need to update the video, you must re-upload the video.

How do I add a single video to multiple ASINs?

At upload, include all the ASINs that should be associated with the video.

If you’d like to add ASINs after a video is Live:

1. Go to the Upload & Manage Videos page

2. Search for the video

3. Click “Manage” on the video row

4. Add ASINs and save

Can I bulk upload video files?

Bulk upload is not currently supported for videos.

How many videos and images can be added to the Image Block?

In order for a video to show in the Image Block, there must be less than 6 images. Up to 10 videos can be uploaded to display as well.

How is the order of the videos determined on the Details Page?

The Details Page will always prioritize the most recently uploaded video

I uploaded a video using "Upload your video" on the Detail Page and want it removed or edited

The video upload option is meant for Customers. For any future uploads, be sure to follow the Upload a video instructions.

To remove video erroneously uploaded through other entry points:

1. Log into the account used to upload

2. Navigate to “Your Account”

3. Click “Your uploaded product videos”

4. Select Edit and the Deactie Video

Can I remove videos from Detail Pages?

We do not allow anyone to remove other videos unless they directly violate community guidelines or the Video Content Policy. If you believe the video is in violation of one or more policies, please report the video.

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