春節放假前，外貿人需要為年后的訂單做一些準備，特別要記得給正在合作中的客戶發郵件告知公司放假事宜。

雖然很多國外客戶都知道春節放假，但是并不清楚我們放假的具體時間，且春節期間如果客戶有采購安排，也可以提前告知一下進度，做好年前和年后的工作銜接。

因此，正在跟進的客戶，我們要在放假前告知客戶的合作進度，讓客戶有個心理準備，尤其要告訴客戶我們的應急聯系方式，如果假期有突發情況，可以隨時聯系上。

下面給大家整理了一些郵件模板。

模板一

Dear XXX:

We would like to take this opportunity to thank you for your kind support all this while.

Please kindly be advised that our company will be closed from XXX to XXX, in observance of the Chinese traditional festival, Spring Festival.

Any orders will be accepted but will not be processed until XXX, the first business day after the Spring Festival. Sorry for any inconvenience caused.

Thanks & Best regards，

XXX

Company Name

Tel: +86-XXXXXX

模板二

Dear XXX,

Please note we will begin our holiday for Chinese New Year from XXX to XXX. We suggest you place orders in advance, and we could arrange pre-production process accordingly.

Kindly contact our sales rep for any issues in this period. Sorry for the inconvenience of you!

Best regards,

XXX

Company Name

Tel: +86-XXXXXXX

模板三

Dear XXX,

We are pleased to inform you that our Chinese New Year holiday start from XXX to XXX. All the orders placed after XXX will be processed after we come back from holiday.

Hence our office and warehouse are closed during the above period.

Should you need any orders in the near future and/or need any assistance.

Please feel free to contact us before our long holiday so that we can make work for you in advance.

Happy New Year to you and your family!

Thanks & Best regards,

XXX

Company Name

Tel: +86-XXXXXXX

模板四

Dear valued customer,

According to the coming Chinese New Year,

I would like kindly to remind you that, the package would be delayed during this time. Owning to the New Year’s holiday, the number of shipping package is greatly increasing, while the post office and customs will have holiday off during this time, which directly affect the handling time.

We appreciate your understanding and patience. You are also welcome to contact us about more solutions.

Yours Sincerely,

XXX

Company Name

Tel: +86-XXXXXXX

模板五

Dear XXX,

Thank you for being our customer. We are very grateful for your continued patronage and always treasure loyal customers like you.

As you know the goods are ready for shipment, and we are worried about the freight rates going up towards CNY Holiday, please expedite the payment so we can proceed.

Yours Sincerely,

XXX

Company Name

Tel: +86-XXXXXXX

一些新客戶有可能不清楚春節假期時間，他們發來詢盤或者其他的郵件。不給客戶任何消息的話，給客戶的體驗感會很不好。因此，外貿人可以在郵箱中為此設置一個特殊的自動回復。

Your mail is well received. Our CNY Holidays last from XXX to XXX. I will get back to you once coming back to work. For anything urgent, please text me on WeChat, WhatsApp or simply call me.

Please be informed that our office will be closed from XXX to XXX for the Chinese New Year Holiday. The business will resume from XXX. If you have any urgent support issue during holidays, please contact me at WhatsApp. Thanks for your kind understanding.

以上的模板各位可以作為參考哦～

（來源：K哥聊出海）

特別聲明：以上文章內容僅代表作者本人觀點，不代表ESG跨境電商觀點或立場。如有關于作品內容、版權或其它問題請于作品發表后的30日內與ESG跨境電商聯系。