eBay商家在運營的進程中，會遇到各種各樣的問題，為了與買家更好的溝通，處置好買家的問題，eBay商家可能須要回復買家各種郵件。那么回復郵件到底該怎么寫？今天小編整頓了一部分，愿望對大家有贊助~

01、補發郵件模板

Dear friend,

We are very sorry that you still haven't received your order.We resent you the shoes. This is the tracking number: 快遞號 Shipping Carrier is 快遞公司. It often takes about 7-20 days to get the package. Have a nice day. We wonder if you can upload the buyer show and give us a good review after you get the new clothes/shoe? we appreciate it.If you have any questions, please contact us.

Best regards！

02、尺寸不適合郵件回復模板

確認尺寸

Dear friend,

We are very sorry the item didn't meet your expectation. Different country have different size standard, we made a clear description size choose on the product picture, Please choose size according to your foot length and our size chart：

粘貼尺寸表或者產品鏈接

Please reply which EU/CN size do you want.Thank you.

Best regards!

買家已給出明白尺寸 回信

Dear friend,

We are very sorry the item don't meet your expectation. We will resend new clothes/Shoes to you right away. As for the the unsuitable clothes/Shoes, It as a gift to you.(Could you please give us 5 stars review if you are satisfied with the shoes finally?)Thank you very much.

Best regards!

03、發錯貨郵件模板

Dear friend,

We are sorry for the mistake, We will resend you the correct clothes/shoes. The tracking number will send you later and improve the shopping experience. Please keep in touch with us.

Thank you very much.

04、買家收到已破壞商品郵件模板

Dear friend,

We are sorry for the unpleasant, We will resend you the clothes/shoes in better Packaging. The tracking number will send you later. Please keep in touch with us.

Thank you very much.

特別聲明：以上文章內容僅代表作者本人觀點，不代表ESG跨境電商觀點或立場。如有關于作品內容、版權或其它問題請于作品發表后的30日內與ESG跨境電商聯系。