催了又催的款項還沒到賬？別急，有可能是你催款方式不對或者是催款函寫的不夠有震懾力，下面分享幾個催款技巧，順便附上幾篇催款函模板，讓你收錢不再難。

催款小技巧

??外貿催款要“鉆”

要有窮追不舍的精神。我從實踐中摸索出了對債務人(業務當事人、主管負責人、財務負責人)實行“三緊跟”的戰略，即緊跟在辦公室里，緊跟在吃飯上廁所的后面，緊跟在下班回家的途中。雖說有些過份，不得已而為之啊!滴水石穿，繩鋸木斷，有時確也起到了“功夫不負有心人”的作用。

?外貿催款要“柔”。

從道義上講，欠別人的款，心有歉意，理應對債權人禮賓相待。但不少欠債單位，有的對你板著老臉，有的對你不屑一顧，有的甚至不讓你進門!收債人此時就得屈尊就下，用兵之計，攻心為上，說盡人間好話暖語，賠上一個真誠的笑臉，對那“三種人”實施“情感投資”，精誠所至，為爭金所開。

?外貿催款要“韌”

清收欠款是一項長期艱苦的業務，tao債人要有一種堅韌不拔的毅力，哪怕別人無理地把你象打發乞兒一般，也須忍辱負重，堅守陣地。臨陣逃脫，則會前功盡棄。看見了一絲曙光，決不放過機會，同時要學會訴苦，不能同情對方，相反要讓對方同情。

?外貿催款要直接

催款不是什么見不得人的事，也沒有什么妙語，最有效的方式就是有話直說，千萬別說對不起，或繞彎子。

?要知根知底

在采取行動前，先弄清造成拖欠的原因。是疏忽，還是對產品不滿，是資金緊張，還是故意，應針對不同的情況采取不同的收帳策略。

?找初始聯系人

千萬別讓客戶互相推諉牽著鼻子走。

?避免行為過激

不要做出過激的行為。催款時受了氣，再想辦法出出氣，甚至做出過激的行為，此法不可取。臉皮一旦撕破，客戶可能就此賴下去，收款將會越來越難。

?不怕因催款而失去客戶

到期付款，理所當然。害怕催款引起客戶不快，或失去客戶，只會使客戶得寸進尺，助長這種不良的習慣。其實，只要技巧運用得當，完全可以將收款作為與客戶溝通的機會。當然，如果客戶堅持不付款，失去該客戶又有大不了的?

??外貿催款要當機立斷

及時中止供貨，特別是針對客戶“不供貨就不再付款”的威脅;否則只會越陷越深。

?收款時間至關重要

堅持“定期收款”的原則，時間拖得越久，貨款越難收回。國外專門負責收款的機構的研究表明，收款的難易程度取決于帳齡而不是帳款金額，2年以上的欠帳只有20%能夠收回，而2年以內的欠帳80%能夠收回。

避免欠款技巧

?要全額付款

收不到款最大的失策之一是要求先付一部分款。經驗證明，應該要求全額付款，雖說拿到一點總比一點沒拿到好，卻不如收回更多。

?收款也有競爭性

只要客戶還在營業，他總得向供貨商付款。如果你沒有收到錢，那他肯定給了別人。獲得優先付款機會的供應商通常是與客戶保持長期良好業務關系和個人關系的企業，因為誰都不愿意跟朋友鬧翻臉。

催款函模板

丨好的催款函開頭是成功的一半（開場語）

①?Again we call your attention to your payment due April 30.

②?We again call your attention to the following invoices which, according to our records, are still unpaid well beyond our normal terms:

③?Once again, we ask for your cooperation in paying your account which is now more than two months past due.

④?We have not received any response from you to the recent reminder we sent you on May 20 about your overdue account.

⑤?You did not respond to our first reminder of your overdue balance of $2578.50.

⑥?You have not answered my previous letters asking for payment on your $2578.50 purchase.

丨沒有催款理由也要創造理由（找借口）

①Would you please let us have an explanation of why the invoice is still outstanding?

②?Please let us know why the balance has not been cleared.

③?We would like to know if there is a reason for your delay in paying your long overdue account.

丨

“笑里藏刀”的催款函

（禮貌地催款）

①I am sure it is not your intention to ignore past due notices at the expense of your credit standing.

②?I am sure you are not intentionally trying to make our work difficult, but that's what it amounts to.

③?We realize that financial conditions in your firm have not been good recently. By now, however, we feel you should be able to start paying again.

④?Perhaps you have overlooked these past due payments. It would be only fair to pay them now.

⑤?To avoid an unfavorable report of your credit records, we suggest an immediate payment of the amount due.

丨

再不還款我就要來硬的了

（態度強硬）

①We can no longer allow this account to continue to go unpaid.

②?To continue your open accounts it is necessary that they be paid within 60 days as agreed when they are opened.

③?It is essential that this account be settled at once to avoid any problem with your credit standing.

④?In this case, we have no alternative but to withdraw credit privileges.

⑤?The delinquent status of your account will leave us no alternative but to remove your company from our list of credit customers.

丨笑著結束這封催款函（結束語）

①We would greatly appreciate your prompt payment.

②We are counting on your cooperation in making a prompt payment.

③Please send us your payment today, or at least let us know your reason for the delay.

④Please restore our confidence in you and maintain your good credit rating by sending us your payment now.

特別聲明：以上文章內容僅代表作者本人觀點，不代表ESG跨境電商觀點或立場。如有關于作品內容、版權或其它問題請于作品發表后的30日內與ESG跨境電商聯系。