搜索訂單

在【管理訂單】工具中，您可以使用以下篩選條件來搜索訂單：

默認搜索設置

默認搜索設置顯示最近七天內所下的全部訂單。您可以創建并保存自己的默認搜索設置，以確保每次返回頁面時，訂單列表會顯示相同的結果。

要保存、刪除或替換默認搜索設置，請遵循以下相應說明：

基本搜索

使用基本搜索功能按以下步驟查找訂單：

1. 從第一個下拉列表中選擇一個搜索篩選條件。

2. 根據您在第 1 步選擇的設置，在第二個方框中從下拉列表中選擇一個值，或者在文本框中輸入關鍵詞。

   重要： 必須按照 000-1234567-1234567 的格式輸入訂單編號。否則，您將收到出錯消息“未找到訂單編號”。

   
   

3. 請在第三個方框（如可用）的下拉列表中選擇一個日期范圍。

4. 單擊【搜索】。訂單列表上匯總了您的搜索條件。

高級搜索

使用【高級搜索】功能進行更詳細的搜索：

1. 單擊【高級搜索】。

2. 從以下搜索選項的任意組合進行選擇：

   選項	描述
   【搜索：】	從下拉列表中選擇一個值，然后在文本框中輸入適當的關鍵詞。 重要： 必須按照 000-1234567-1234567 的格式輸入訂單編號。否則，您將收到出錯消息“未找到訂單編號”。
   【日期： 】	選擇【訂單日期】或【預計配送日期】?！痉秶窟x項隨所選的日期值變化。 注意： 訂單可在【管理訂單】頁面上保留最多 365 天。如果您需要更早的訂單信息，請聯系賣家支持。
   【訂單狀態：】	選項隨所選的日期值變化。
   【訂單配送方: 】	配送方式：由賣家或，或者由二者共同配送。
   【銷售渠道: 】	在亞馬遜網站或非亞馬遜網站上購買。 注意： 此高級搜索選項僅在您使用一個賣家賬戶在多個銷售渠道上銷售商品時顯示。
   【排序方式： 】	結果的排列順序。

Search orders

In the Manage Orders tool, you can search for orders using the following filters:

Tracking ID	Carrier's tracking ID for the package.
ASIN	Amazon Standard Identification Number. Identifies a product in our catalog.
Buyer Email	Amazon-derived address, viewable on the Contact Customer form.
Listing ID	Amazon-derived value for identifying a listing.
SKU	Stock keeping unit. Your product identifier.
Order ID	Unique Amazon-created identifier for an order.
Product Name	The title you created for your product.
Fulfilled By	Fulfillment method, either Amazon-fulfilled () or seller-fulfilled.
Order Status	Includes Pending, Unshipped, Shipped, Cancelled, and All orders.
Date Range	Orders created in the selected range of days. Note: Orders remain available on the Manage Orders page for up to 365 days. If you need older order information, contact Seller Support.
Sales Channel	Orders placed through an Amazon website, such as Amazon.com or Amazon.co.uk, or a non-Amazon website, such as your company site. Note: This filtering option will only appear if you sell on multiple channels using a single seller account.

Default search settings

The default search setting is all orders placed in the last seven days. You can create and save your own default search setting, so that every time you return to the page, the orders list displays the same results.

To save, remove, or replace a default search setting, follow the corresponding instructions:

Save	To save a search that you want to use regularly, check Make this my default order view, below the search settings.
Remove	To remove a saved search, click Clear all filters. The default will return to all orders placed in the last seven days.
Replace	To replace a saved search, first create a new search, then on the results page, check Make this my default order view.

Basic Search

Find orders using the Basic Search capabilities by following these steps:

1. Select a search filter from the first drop-down list.

2. Depending on your selection in Step 1, in the second box, either select a value from the drop-down list or enter keywords in the text box.

   Important: Order IDs must be entered in the format 000-1234567-1234567. Otherwise you will receive an "Order ID not found" error message.

3. When available, in the third box, select a date range from the drop-down list.

4. Click Search. Your search criteria is summarized above the orders list.

Advanced Search

Use Advanced Search to conduct a more detailed search:

1. Click Advanced Search.

2. Choose from any combination of the following search options:

   Option	Description
   Search:	Select a value from the drop-down list and enter the appropriate keywords in the text box. Important: Order IDs must be entered in the format 000-1234567-1234567. Otherwise, you will receive an "Order ID not found" error message.
   Date:	Select Order date or Expected ship date. Range options vary depending on which date value is selected. Note: Orders remain available on the Manage Orders page for up to 365 days. If you need older order information, contact Seller Support.
   Order Status:	Options vary depending on which date value is selected.
   Fulfilled By:	Fulfillment method: either seller-fulfilled, Fulfilled by Amazon, or both.
   Sales Channel:	Purchased on Amazon website or a non-Amazon website. Note: This advanced search option will only appear if you sell on multiple sales channels using a single seller account.
   Sort by:	Order in which to sort the results.

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