入庫績效通知

除了賣家平臺中的提醒和反饋之外，亞馬遜還會發(fā)送有關(guān)貨件問題的電子郵件通知。對于每個有問題的貨件，我們通常會針對每種問題類型發(fā)送一條通知。

例如，您的三個貨件在同一天抵達運營中心，其中兩個存在問題。

• 第一個貨件中有五件商品的標簽無法掃描。這個問題將生成一條通知。

• 第二個貨件中有一個標簽無法掃描，有一件商品缺少標簽。這個問題將生成兩條通知：一條針對無法掃描的標簽，另一條針對缺少的標簽。

通知中會包含貨件名稱、編號以及接收日期。此外，我們還會提供一個貨件處理進度的鏈接，以便您查看問題詳情。

績效提醒通知詳情

對于商品級別的績效提醒，我們通常會針對每個貨件創(chuàng)建權(quán)限被暫停的商品發(fā)送一條通知。通知中會匯總我們在過去 90 天內(nèi)發(fā)現(xiàn)的此商品存在的問題，以及受影響的商品數(shù)量。此外，我們還會提供受影響貨件的“問題一覽”頁面的鏈接，以便于您查看問題詳情和確認問題。

對于貨件級別的績效提醒，您只會收到一封電子郵件，告知您的貨件相關(guān)權(quán)限已被暫停。通知中包含貨件編號、遇到的問題，以及“問題一覽”頁面的鏈接。

注意： 所有電子郵件通知默認為“開啟”狀態(tài)。

要關(guān)閉提醒，請執(zhí)行以下操作：

1. 在賣家平臺主頁上，轉(zhuǎn)至【設(shè)置】，然后選擇【通知首選項】。

2. 點擊訂單通知右側(cè)的【編輯】。

3. 取消選中【入庫貨件問題通知】，然后點擊【保存】。

Inbound performance notifications

In addition to alerts and feedback in Seller Central, Amazon sends email notifications about shipment issues.We typically send one notification per problem type for each shipment with issues.

For example, three of your shipments arrive at a fulfillment center on the same day, and there are issues with two of them.

• The first shipment has five items with unscannable labels. This generates one notification.

• The second shipment has one unscannable label and one item that was missing a label. This generates two notifications—one for the unscannable label and one for the missing label.

The notification includes the shipment name, number, and date of receipt. We also provide a link to the shipping queue, so you can review the problem details.

Performance alert notification details

For product-level performance alerts, we typically send a notification for each product subject to shipment creation suspension. The notification summarizes problems we have identified with that product in the previous 90 days, along with the quantity of items affected. We also provide a link to the affected shipment's Problem Summary page, so you can review the details and acknowledge the problem.

For shipment-level performance alerts, you receive a single email informing you that your shipment abilities are suspended. The notification includes the shipment ID, the problems encountered, and a link to the Problem Summary page.

Note: All email notifications are "On" by default.

To turn off the alerts:

1. On the Seller Central home page, go to Settings and select Notification Preferences.

2. Click Edit to the right of Order Notifications.

3. De-select Inbound Shipment Problem Notifications and Save.

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特別聲明：以上文章內(nèi)容僅代表作者本人觀點，不代表ESG跨境電商觀點或立場。如有關(guān)于作品內(nèi)容、版權(quán)或其它問題請于作品發(fā)表后的30日內(nèi)與ESG跨境電商聯(lián)系。